This software program delivers visualization of knowledge in the type of grids, charts, pinboards, personalization with full control over formatting and generates reviews on-line or through HTML net pages, PDF, and so on. It supplies actual-time evaluation and allows users to perform self-service reporting.
Developed by Connexica, CXAIR Platform is designed to consolidate disconnected, unstructured knowledge sets into a single information asset that you can use for extra accurate reporting. The software arranges information in structured indexes and uses Apache Lucene search engine know-how to make retrieval quicker.
The onset of chatbots and other AI/ML tech, omnichannel platforms, highly customized service, the emerging blockchain methodologies specially created a deep impact, all of which are mirrored in his writing. His evaluations of customer service functions serve as invaluable sources for businesses of any dimension and scale.
Through this function, users can use non-technical language to ask knowledge-related questions and think about … Read MoreRead More »